Services

The following services are available exclusively to guests staying at De Waterkant House.

Reception

Online Guest Service Directory

We are delighted to host you at our establishment and encourage you to peruse this site to familiarize yourself with our facilities and services to get the full benefit and enjoyment of your stay.

Reception

Reception

Guests are offered a service centre, where they will be greeted and attended to by friendly, knowledgeable and professional staff. After check in, guests will be escourted to De Waterkant House. Our staff can also assist you with tours & adventures.

Operating Hours: 07h00 – 23h00
Late arrivals can be arranged at an additional charge after hours.

 

Security

Security

De Waterkant Village is patrolled by security staff on a 24-hour basis.

Security

Control Room

De Waterkant House is part of the Village n Life Group who offers all guests access to the 24 hour Village n Life control room. The control room has direct access to the senior management of Village n Life, Embassy or Consulate offices, and other essential and emergency contacts.

Contact number: +27 (0)21 430 4100

Housekeeping

Housekeeping

Our dedicated and supervised housekeeping team provides a daily refresh service from Monday to Sunday, as well as a linen and towel change after every 4th night.

Personal laundry

Personal laundry

Laundry and dry cleaning services are available to all guests staying at De Waterkant House.